Our Privacy Promise
Last updated: April 19th, 2024
Hey there...
We're the friendly folk behind KB Creative AU, and we want to be upfront about how we handle your info when you visit our website. Our Privacy Promise spills all the tea on what data we collect, why we need it, and how we keep it safe.
If this is your thing, you're going to want to read this...
What we collect:
We ask you for details to help us tailor your experience, and provide excellent service. This includes:
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Your digital details: Things like your email address, name and phone number.
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Cookies: These tiny files (not the yummy kind!) help us see how you navigate our site. It's like leaving digital footprints, which lets us improve things just for you. You can always tell your browser to say "no thanks", but some parts of our site might not work as smoothly without them.
Why we collect it:
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Keep things running smoothly: We analyse general usage patterns on our website (not tied to specific individuals) to understand how visitors use our site so we can make improvements.
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Getting in touch: When you fill out our contact form, we use your name and email to respond to your questions or requests. We gotta know who to talk to, right?
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Booking meetings: If you use our Calendly link to schedule a meeting, we'll use your information to confirm the appointment and send any necessary reminders.
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Making your client hub awesome: When you access your secure client hub, we might use the information you provide within the hub (like file uploads or embedded content) to provide the services in your package. This helps us keep everything organised and tailored specifically for you!
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Staying safe: We use basic information to protect our site (and you!) from any online mischief-makers.
Can anyone see my info?
Occasionally, we may have to share your details. Here's when that might happen:
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The legal team: If the law requires us to disclose information, we kinda have to get onboard.
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Protecting our space: We'll speak up if someone's trying to harm our business or our partners.
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Safety first: If protecting you or someone else means sharing info, we'll do it... we care about you guys.
Helpful techies:
From time to time we may team up with trusted third-parties to help us make our website even better. These partners might get limited access to your data to help us with specific tasks... but don't worry, they're sworn to secrecy.
Analysing the data:
We may use services like Google Analytics to see how people use our site. This helps us understand what folks like and where we can improve.
Google might use this data for its own purposes (like personalising ads), but you can opt-out if you want by installing the Google Analytics opt-out browser add-on.
Links to other places
Sometimes our website might have links to other awesome sites (like above!) Just remember, if you click on one, their privacy policy applies, not ours. It's always a good idea to check out their privacy policies too!
Protecting young people
Our website isn't designed for anyone under 18. We don't intentionally collect information from children. If you're a parent or guardian and think your child might have given us some info, please get in touch, and we'll sort it out.
Keeping things secure
We know your data is precious, and we work hard to keep it safe. That said, the internet can be a bit unpredictable. No method of sending or storing data is foolproof, but rest assured, we use industry-standard practices to protect your info.
Rolling with the times:
We might update this Privacy Promise from time to time, similar to how a band reworks a favourite track. If we do, we'll post the new version right here and let you know.
You're in charge:
We know data security might not be the most exciting topic, but it really is important and we'll always take every reasonable step to keep your information safe. However, the internet can be unpredictable, so remember, to take care of you too... By being aware of online safety practices, you can help keep your data secure.
If you want to chat about this policy (or anything else!):
Get in touch at hello@kbcreative.au.
Rebecca
- Founder & CEO